Malcolm Johnson was re-elected International Telecommunication Union (ITU) Deputy Secretary-General on 1 November 2018 for a second four-year term starting on 1 January 2019. During his first term as Deputy Secretary-General, he implemented many efficiency measures releasing more resources to key ITU activities.
He led the ITU’s new headquarters building project from initiation to selection of architect and concept design. He has modernized ITU’s physical security, improved internal coordination and streamlined and digitized many internal processes.
From 2007 to 2014 he served as Director of ITU's Telecommunication Standardization Bureau where he spearheaded activities in cybersecurity, climate change and accessibility, considerably increasing the involvement of developing countries and academia in ITU’s standards activities.
Between 2003 and 2006, Mr. Johnson was International Coordinator at the United Kingdom’s Office of Communications (Ofcom), where he had lead responsibility for the United Kingdom in ITU and in CEPT. From 1992 to 2003, he was Director of the United Kingdom’s Radiocommunications Agency and between 1988 and 1992, he worked in the European Commission’s Telecommunication Regulations Division, where he represented the Commission in the Council of the European Union, EU Parliament, CEPT and ITU.