The Matrix adresses both the Potential adverse impacts and the positive impacts.

The matrix was designed to cover the following Stakeholder Groups:

1. Employees and workers - Potentially vulnerable groups* within employees and workers identified:

• Young workers (people under age 18 in legal employment)
• Migrant workers
• Contract workers
• Women
• Persons with disabilities
• Ethnic, religious, racial and other minorities
• LGBT

2. Consumers and Users – ALL but especially human rights defenders - Potentially vulnerable groups within human rights defenders:

• Human rights activists
• Political activists/regime opponents
• Journalists, bloggers
• Whistleblowers

3. Consumers and users – children

4. Consumers and users – other vulnerable groups - Potentially vulnerable groups:

• Women
• Elderly
• Persons with disabilities
• Ethnic, religious, racial and other minorities
• LGBT
• ·Other customers with vulnerabilities, e.g. persons with physical impairments, low-income households etc.

5. Local communities - Potentially vulnerable groups within communities:

• Indigenous peoples
• Ethnic, religious, racial and other minorities
• Children
• Women
• Elderly

6. Society at large